We'd love to hear from you

No referral needed. Simply book online or call us directly. New patients are always welcome, whether you’re visiting for the first time, returning to regular care, or transferring from another practice.

Just bring yourself and your Medicare card. If you have a health fund card, bring that too. Any recent x-rays or records from a previous dentist are helpful but not required.

Yes. We accept all major Australian health funds via HICAPS, so you can claim on the spot. We also bulk bill eligible Medicare items, including the Child Dental Benefits Schedule (CDBS).

Allow around 60 minutes for your first visit. This covers a full exam, a conversation about your goals and concerns, and x-rays if needed. We won’t rush you.

Yes, free on-site parking is available at Melrose Central. The practice is on the Lower Ground Floor (LG15B), accessible by lift and fully pram-friendly.

You’re not alone. Dental anxiety is very common, and Dr James takes a calm, no-judgement approach, always explaining what’s happening before he starts. IV sedation is also available if needed.

Yes, we welcome patients of all ages. The Child Dental Benefits Schedule (CDBS) may cover up to $1,000 in eligible treatments for children aged 2–17.

Call us as early as possible and we’ll do our best to see you the same day. For out-of-hours situations, we’ll provide guidance over the phone to help manage until we can see you.